first visit to our hospital will surely be a comfortable one, our
caring coordinators and apt systems will ensure this experience!
Step 1: Know us through different sources: Website, Phone, Informational Literature, etc.
2: Select Specialty and Doctor: Our website appointment and search
module is the most advanced and easy to use. Book an Appointment or
Submit your query in few easy steps at the ease of your finger tips. The
other way is to contact us directly on phone (http://www.metrohospitals.com/contact-us).
3: If you are travelling from out of India we’ll take care of your
travel needs right from Airport Pick-Up till Drop after treatment.
Domestic patients can take guidance from Google Maps or we can assist
over phone as-well.
Step 4: Report to the reception or the person who is coordinating your visit. We’ll ensure your treatment in a comfortable way.
General Guidelines to Visitors:
We understand our
responsibility in your treatment process, certain things we expect from you:
To follow the
patient / attendant responsibilities displayed on every floor inside the
Adhere to the Visiting Hour Policy of the hospital and limit your visit to the
same to avoid inconvenience to the doctors, staff and the patient.
Sometimes based on the critical condition of the patient, the staff might
restrict you to visit your patient, please cooperate in that situation.
Keep the visitor pass issued to you at the time of admission with you while
visiting your patient.
The security may ask you for the same while allowing you
to visit patient areas.
Children below the age of 12 are not allowed, this is done to save them from
Use softer tones while using phones. Phones are restricted in critical areas
and the areas where the same is mentioned.
Cooperate with the security and staff of the hospital.
Maintain hygiene and silence inside the hospital.