are admitted to Metro Hospitals from different sources:
might advice for admission to a respective ward.
Casualty- Emergency patients
are treated and admitted if required
Referrals from Secondary Care Centres / Clinics, etc.
the advice of the treating doctor, the patient will be admitted to the
concerned ward. The ward will be designated by the inquiry staff at the
admission desk (Ground Floor) and will be entered in the case sheet. All the
patients will be admitted under their unique hospital identification (UHID) so
as to maintain the record for future reference. Visitor’s Pass will be issued
at the time of admission.
minimum amount is needed to be deposited at the billing cash counter as advised
by the admission desk staff. This deposition amount varies depending upon the
area/ward in which the patient is being admitted.
case the patient has cashless facilities then they have to visit TPA desk or
the corporate desk. Their admission formalities are completed as per the
guidelines of the respective Corporate or Insurance Company.
the staff gets the intimation from the concerned department, the discharge
procedure is initiated. The process takes up approximately 3 hours from the
verbal instructions of the discharge to hand over of discharge papers.
the paying cases, the discharge is handed over to the party of the patient in
the ward only after all the hospital dues are settled in the billing cash
counter. In the case of TPA/cashless/corporate discharge, all the formalities
will only be completed after getting the approval from the concerned company.
nurse will explain all the medications which the patients need to continue
after the discharge and about any other follow up instructions.
case the patient requires the medical ambulance for the drop, then the party
needs to inform our nurse or our patient care executive as they will make the